How do I return an item?

Every item you purchase at Halo Headband comes with a 1 year guarantee against manufacturer defects.

You may return or exchange your unused merchandise within 30 days of your purchase.


Please call us at 858.748.7277 and specify whether you would like an exchange, a refund, or a bankcard credit.

Send package to:

Switchback/Halo Headband
Attn: Returns
12225 Kirkham Road
Suite 400
Poway, CA 92064-8847

Upon receipt and inspection of product, we will issue a credit. Credit does not include the original shipping and handling.

* Warrantied items will be charged $ 3.50 for shipping & handling.